Meeting Patients Expectations
At AIM Dental Centre, we understand that being a dentist can be quite a challenge. Providing dental attention to patients is stressful and demanding, but with a little preparation, you can handle the situation and your patients easily.
As experts in dental care, we’ve created a handy checklist to help you meet your patients’ expectations with as little stress as possible. Follow our checklist to meet your patients; expectations so that you get to serve them better next time.
1. Book your patients at their convenient time
This will ensure that they are in no rush and can patiently get treatment without any trouble. Meanwhile, you can prepare for the upcoming appointment and make the necessary arrangements.
2. Listen to patients’ main dental concern
Sometimes, patients come with regular dental concerns that may not require urgent attention and might be something that can be taken care of at home. To save time, it is best to first listen to and deal with the patient’s main concern.
3. Give patients options for dental treatment
Answer all of your patient’s questions and try to offer them as many options as possible for their concerns so that they have something to resolve their issue at their convenience.
4. Perform dental procedures considering best prognosis
This is where your expertise comes in, where based on your knowledge and experience, you can perform the treatment procedure based on your prognosis.
5. Meet patient satisfaction
Explain the procedure you performed on your patient and check if they are comfortable and satisfied with the results.
6. Follow up with patients after major dental procedures
It is essential to follow up with your patient, especially if they have had a major dental procedure. In such cases, there can be complications, and staying in the loop with your patient’s concerns is important.
7. Book follow-up appointments
Ensure your patients are doing well after all dental procedures, as there can be a recurrence of the issue.
8. Continuous regular dental care
Give your patients a fair idea of how to take care of their oral health with the help of dental care.
9. Update medical history after every appointment
Do take a note of your patients’ appointments along with their concerns and the respective treatment that was provided.
10. Thank patients for the referrals
Always ensure you thank your patients for referrals, as it is important to let them know their gesture is appreciated.
If you have any concerns about how to meet your patients’ expectations, reach out to AIM Dental Centre, a dentist in London, ON. We offer restorative and cosmetic dentistry, wisdom teeth extractions, root canal treatment, kids dentistry, dentures, and more!
To learn more about our services, please click here. Have a question? We’d love to hear from you. Contact us here.